Whole Earth Packaging Posting Page
Monday, September 17, 2012

I’m about to provide a little simple but valuable insight for all the business owners out there reading this. Are you ready? Here it is…bathrooms matter. Customers take the quality, condition and comfort of your bathroom much more seriously than you might imagine. And having a really good bathroom? That can be a really good thing. Seriously. It might seem like a small thing, but it’s not. And here’s just a few reasons why…

  • Whatever business you have, be it a coffee shop or a convenience store, chances are good that there’s some nearby competition. Your product quality and price will likely be of paramount importance in earning business, but they won’t be the only things potential customers consider. Cleanliness will come into play, and friendliness of staff. And…well…for many customers, your bathroom will be a factor as well. And I know this because I’m one of them. If I want a good cup of coffee, there’s two coffee shops nearby, and I have to use the restroom as well, I choose the one with the better bathroom every time.

  • People will complain about what they feel is a bad bathroom. They will complain to you, they will complain to your staff, they will complain to others once they leave your business. I learned this working in retail for many years, where I was told more times than I care to recall that our bathrooms were “disgusting.” And, they were! Our management didn’t prioritize keeping them clean or well-stocked, so they were often out of toilet paper and out of paper towels, with overflowing garbages and an unpleasant smell. They were disgusting, and it wasn’t long before everyone knew it. Even our most loyal customers would comment, noting what a shame it was given how nice they felt our store was. 

Don’t worry – keeping your bathroom in order won’t consume your whole day. It will require some time, of course, but you can make things easier on yourself by starting with the right supplies in the first place. Just a few to consider are: a Twin Jumbo San Jamar toilet paper dispenser, which holds 2 oversized rolls of toilet paper so you run out less often, and a modern, well-functioning, commercial paper towel dispenser. A little slow jazz playing never hurts either, but that might just be me!


by: Whole Earth Packaging

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